Your Satisfaction, Our Priority: At Mitolyn, we value your confidence in our products. Our return policy is tailored to provide a seamless experience. If you are not completely satisfied, we are here to support you.
Eligibility Criteria for Returns: Items should remain sealed, unused, and in their original condition. Returns must be initiated within 30 days from the delivery date. A valid proof of purchase, like an email receipt, is mandatory.
Steps to Process a Return: Start by reaching out to our team at with your order details and reason for return. Once approved, you will receive detailed instructions for returning the product. Securely package the item and follow the provided guidelines.
Refund Information: Upon receiving and verifying your returned product, we will update you on the refund status. Approved refunds will be credited back to your original payment method within 5-10 business days. Note that original shipping charges are non-refundable unless the issue arises from a defect or incorrect shipment.
Items Excluded from Returns: The following cannot be returned: Final sale items, products missing proof of purchase, and items damaged due to misuse or improper handling.
Contact Us: For further queries about our return process, contact us via email at [email protected] or call us directly at 1-800-555-9876.